Frequently Asked Questions

General Questions

Appointments are not needed for a carwash or oil change service. You are welcome to come at any time during our business hours for either of these services.

Regular Business Hours:

  • Mon-Sat: 8:00 am – 6:00 pm
  • Sun: Closed

We do require appointments for a car detailing service. Please call us at (715) 241-9090 to schedule. (Online booking coming soon!)

For pricing information, please reference the pages below. Please note that prices listed are starting prices only and there may be an additional charge for larger vehicles including SUVs and trucks.

Once our staff gets started on cleaning your vehicle, your car will be completed in:

  • 10 minutes or less for a full-service carwash
  • 30 minutes or less for an oil change
  • 4-6 hours for a detail - depending on the size of your vehicle and type of detail

Our oil change and detail center are open every day, regardless of the weather. The carwash may close during inclement conditions. Please call (715) 241-9090 if you have questions about carwash hours during a rain or snowstorm.

Regular Business Hours:

  • Mon-Sat: 8:00 am – 6:00 pm
  • Sun: Closed

At Carbuff's, we are always looking for friendly, fun-loving people who work well with others and enjoy pleasing our customers. Please visit our "Join The Team" page for more information and to apply online.

Apply Online

Employees must be 16 years of age with a valid driver's license.

Carwash Questions

7 feet 6 inches in height.

325 mm or 12.5 inches.

No. Our glass cleaner is ammonia-free and safe on window tint.

No, but we would be happy to do this for an additional cost of $5 per extra service.

Yes - we can do this in the detail center during a deep cleaning service.

This signals to our staff that this is a best carwash.

Not in the carwash, but this can be done in our detail department. Please schedule an appointment by calling (715) 241-9090.

Not in the carwash, but this can be done in our detail department. Please schedule an appointment by calling (715) 241-9090.

Basically any vehicle you wouldn't call a "car". To get technical, an over-sized vehicle is one that has a hatchback or is truck or SUV.  Any vehicle that falls under these categories is subject to the over-sized vehicle charge. It's important to note that the decision to charge for oversize is ultimately up to the discretion of the attendant. As a general rule, we advise folks to be prepared for the possibility of an oversize fee if you're driving anything larger than a sedan.

The below vehicles are examples of what would be considered over-sized:   **This list is NOT inclusive

  • Jeep Grand Cherokee
  • Toyota Sienna
  • Toyota 4Runner
  • Nissan Pathfinder
  • Nissan Armada
  • Honda Odyssey
  • Cadillac Escalade
  • Chevrolet Suburban
  • Chevrolet Tahoe
  • Dodge Caravan
  • Dodge Ram
  • Ford Excursion
  • Ford Expedition
  • GMC Yukon
  • Honda Pilot
  • Hummer
  • Kia Sportage
  • Volkswagon Touareg

Sealer wax is included in our "Better" and "Best" carwash packages and is completely safe for ALL finishes.

No brushes, we use soft cloth wraps.

No, our side wraps are 100% safe and will not cause damage to any vehicle.

Some newer vehicles have to be left running with the engine on to track through the carwash. An employee rides through inside these vehicles as a safety measure.

We are a hybrid fresh wash using soft cloth wraps. We also hand towel dry each car.

This is rail dust and can be removed in the detail center.

Detail Center Questions

You can book an appointment by calling (715) 241-9090 or stopping by in person to the front counter in our lobby.

Yes. If you would like to drop off your car outside our normal business hours there is a key drop located on the detail door.

Yes - this can be removed in the detail center. Please schedule an appointment by calling (715) 241-9090.

Yes - please bring your vehicle in and one of our detail technicians will inspect it.

We use Meguiars Car Care products. Read more on the Meguiars line here.

The modern detailing clay bar is a synthetic plastic putty that physically pulls embedded dirt out from your car's paintwork. If your car has ever felt rough and "dirty" even after a full car wash, you need to use the clay bar. The rough feeling on your car's exterior is pollution, industrial fallout, and environmental contamination stuck in the pores of the paintwork. If you don't remove this contamination, it can:

  • Block fresh wax from sticking to the paintwork, causing wax coats to wear out faster and not look as shiny as they could.
  • Cause paint to oxidize, corrode, and fall off the car prematurely.
  • Block light from reflecting off the clear coat as it should, giving a dull, muted shine to the finish.
  • Get pulled out in your drying towel and physically scratch your finish with every wipe.
  • Only the clay bar removes this contamination without causing more damage.

Read more here.

Not yet - but stay tuned.

No - sorry, no bodily fluids.

Oil Change Questions

We are open Monday - Saturday 8:00 am - 6:00 pm.

There is no appointment necessary for an oil change.

Although a tire rotation is not included with a full-service oil change, you can add one to any service for only $20.

Yes, our full-service oil change includes a FREE Exterior Carwash.

Most of our services can be performed in 15 minutes or less.

No, having your vehicle serviced by CarBuff's maintains your warranty.

The manufacturer of your vehicle identifies the viscosity and specification of the oil needed. This can be found in your owner's manual.

We offer differential services, tire rotations, headlight restorations, bulb replacement, wiper replacement, batteries, serpentine belts, fuel system cleaners, air filters, cabin air filters, & more to maintain and service your vehicle. Please call us at (715) 241-9090 with questions on any of the above or visit with us in person and one of our lube technicians would be happy to assist.